— What is AROMA-marketing is?
— Who are our customers?
— What problems does AROMA-marketing solve?
— How to get clients?
— Call-center, Yandex Direct and Google Ad promotion.
— Partnership: how to attract customers through the partners.
— Promotions, special offers, discounts for customers.
Instruction how to work with client
— Types of customers
— Before and after transaction objections
— Types of contract relationship: rent, sale, maintenance, technical support.
— Sales department
— Technical department
— Service department
— Contract instructions (conclusion of a contract)